Comment
Voice message identifying as BofA/VISA needing more information on our account. Left phone number 866-522-3256. Called that number, transferred me to 888-231-6262. After lengthy questioning, requesting Social Security number, and personal information (which I refused), told me w/o additional information, could not confirm if it was ID theft or card fraud. All "agents" seemed clueless as to "why" I got original call. I was given another number (800-472-7970) to call if, in the future, we received charges to our BofA/VISA. We don't have a BofA/VISA. All callers gave first and last names, seemed clueless and were very professional sounding. We did call our legitimate VISA provider to check for fraudulent charges or attempts from credit card companies to get our information. So far, we're good...