Philip B. Crosby

Quality Guru
Born Jun 18, 1926

Philip Bayard "Phil" Crosby, was a businessman and author who contributed to management theory and quality management practices. Crosby initiated the Zero Defects program at the Martin Company Orlando, Florida, plant. As the quality control manager of the Pershing missile program, Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs.… Read More

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1926 Birth Crosby was born in Wheeling, West Virginia, in 1926. … Read More


1952 26 Years Old His first job in the field of quality was that of test technician in the quality department at Crosley Corporation in Richmond, Indiana beginning in 1952.
1955 29 Years Old He left for a better-paying position as reliability engineer at Bendix Corporation in Mishawaka, Indiana in 1955, working on the RIM-8 Talos missile. … Read More


1965 39 Years Old He eventually rose to become department head before leaving for ITT Corporation in 1965 to become director of quality.


1979 53 Years Old 1 More Event
In 1979, Crosby started the management consulting company Philip Crosby Associates, Inc. … Read More


2001 75 Years Old Died on August 18, 2001.
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