We’ve been inundated with the growing traffic, emails, requests, and everything. There is no way we can answer everyone’s questions right away, and I know many of you want answers right now. As a result, I will address some of the common questions below.
Myth 1: Spokeo is a government agency and our big brother.
Truth 1: Spokeo is an aggregation technology that organizes people-related information across various public sources. Spokeo is NOT a government agency, and there is no information that you cannot find elsewhere.
Myth 2: Spokeo is a big, secret corporation.
Truth 2: Spokeo has a total of 8 people. 4 of us are engineers, 1 graphic designer, 1 product manager, and 2 customer service. All of us just got out of college in the last 4 years.
Myth 3: Spokeo intentionally makes opt-out hard.
Truth 3: Spokeo lets you opt-out of Spokeo public search in ONE-STEP under the Privacy page. Other people search databases ask you to mail in a proof of your identity. We have to double-check that you aren’t a robot because some hackers have tried to delete our entire database before. As a result, if you try to delete too many people at once, we ask you to wait. This is the best compromise we can find between fending off malicious attacks vs. keeping the opt-out process in one-step.
Myth 4: Spokeo knows everything.
Truth 4: Spokeo knows only as much as the sources it aggregates, and these sources are available to the public for a long time. The reason why you don’t know about it is that there hasn’t been a good-enough technology to let you access these information in a cheap and efficient way. Spokeo is the first to make these public information truly publicly accessible.
Myth 5: Spokeo makes up information.
Truth 5: Spokeo knows only as much as the sources it aggregates, so if you put in wrong information somewhere online, the information Spokeo aggregates will be wrong. Spokeo is not a private investigator, but an information aggregator. This means that our machines do not have the human intelligence to decide which information is right, and which is wrong. Spokeo does not claim or warrant the accuracy of the information gathered.
Our site is changing everyday, and we are making our best efforts to accommodate everyone’s request. Please be patient as we go through tens of thousands of requests one-by-one.