Paypal Payment Processor Issues

November 9th, 2008 by harrison

As you might have noticed, we use Paypal for our payment processor.  What does this mean?  It means that Paypal handles all our transactions and credit card processing.  When you enter your credit card to buy a Spokeo premium account, we pass all that info right to Paypal, and then Paypal takes care of the rest.  Paypal (an Ebay company) is a reputable brand known for their data security, so we chose Paypal for that extra peace of mind.

Paypal has been experiencing a big problem since Thursday (11/6), and they are not processing payments correctly for all their merchants (yup, this is a big problem affecting a lot of people).  Since we don’t store any of our customers’ financial info, there’s nothing we can do at the moment other than to wait for Paypal’s resolution.  We have been talking to Paypal since Friday morning to resolve this issue, but Paypal has yet to come up a solution. 

We are giving all affected customers complimentary premium accounts right now, so most of you should not notice any problem or service hiccup.  That said, if you notice anything wrong, please let us know right away, and we will resolve all issues as soon as Paypal fixes their problems.  Thank you for your patience and understanding.

12 Responses to “Paypal Payment Processor Issues”

  1. people search Says:

    I here a lot people complaining about paypal if u make a lot of money online with them they have a bad habit of holding your money for a specified amount of time I think that is crying shame.

  2. kachchhu Says:

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  3. dawayne tipton Says:

    Subscription Details
    Date of signup: December 31, 2008
    Reference Number: I-TRG8LX5593M1
    Terms: $14.85 for each 3 Months
    notworking

  4. outsource account payable Says:

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    From you I came to know the Paypal Payment Processor Issues…
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  5. Charles Says:

    I’ve seen no problems with PayPal

  6. Ervin Blaylock Says:

    I had a problem just like where paypal closed they would let
    me payout of my account but would not let nothing come in to
    me but a phone call and a phone call back to me cleared that
    up maybe some-one tried to hack into you account

    Ervin

  7. payment services Says:

    I hate how Paypal charges based on a $ and not a flat rate… :/
    -Jack

  8. Payment Processing Says:

    Paypal does have some issues at times, but thanks for keeping us updated.
    look foward to using paypal soon.

  9. High Risk Merchant Account Says:

    There are many serious concerns revolving around the various payment processors. I think its high time we should come up with effective solution for it.

  10. George S Says:

    I have not experienced any problems with Paypal.

  11. Hipolito M. Wiseman Says:

    Thanks for the very informative post. I have bookmarked the website as

  12. cinema men Says:

    There is some discomfort in working with Paypal in Europe

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