Paypal Payment Processor Issues
November 9th, 2008 by harrisonAs you might have noticed, we use Paypal for our payment processor. What does this mean? It means that Paypal handles all our transactions and credit card processing. When you enter your credit card to buy a Spokeo premium account, we pass all that info right to Paypal, and then Paypal takes care of the rest. Paypal (an Ebay company) is a reputable brand known for their data security, so we chose Paypal for that extra peace of mind.
Paypal has been experiencing a big problem since Thursday (11/6), and they are not processing payments correctly for all their merchants (yup, this is a big problem affecting a lot of people). Since we don’t store any of our customers’ financial info, there’s nothing we can do at the moment other than to wait for Paypal’s resolution. We have been talking to Paypal since Friday morning to resolve this issue, but Paypal has yet to come up a solution.
We are giving all affected customers complimentary premium accounts right now, so most of you should not notice any problem or service hiccup. That said, if you notice anything wrong, please let us know right away, and we will resolve all issues as soon as Paypal fixes their problems. Thank you for your patience and understanding.
December 22nd, 2008 at 7:15 am
I here a lot people complaining about paypal if u make a lot of money online with them they have a bad habit of holding your money for a specified amount of time I think that is crying shame.
December 27th, 2008 at 6:07 pm
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December 30th, 2008 at 5:29 pm
Subscription Details
Date of signup: December 31, 2008
Reference Number: I-TRG8LX5593M1
Terms: $14.85 for each 3 Months
notworking
April 21st, 2009 at 9:47 pm
saibposervices.comThanks for sharing…
From you I came to know the Paypal Payment Processor Issues…
Regards,
outsource account payable
April 30th, 2009 at 6:10 am
I’ve seen no problems with PayPal
June 6th, 2009 at 7:43 pm
I had a problem just like where paypal closed they would let
me payout of my account but would not let nothing come in to
me but a phone call and a phone call back to me cleared that
up maybe some-one tried to hack into you account
Ervin
June 11th, 2009 at 12:10 pm
I hate how Paypal charges based on a $ and not a flat rate… :/
-Jack
October 14th, 2009 at 9:55 pm
Paypal does have some issues at times, but thanks for keeping us updated.
look foward to using paypal soon.
October 15th, 2009 at 12:26 am
There are many serious concerns revolving around the various payment processors. I think its high time we should come up with effective solution for it.
October 29th, 2009 at 3:10 pm
I have not experienced any problems with Paypal.
January 5th, 2010 at 5:32 pm
Thanks for the very informative post. I have bookmarked the website as
February 1st, 2010 at 3:39 pm
There is some discomfort in working with Paypal in Europe