Scheduled Downtime this Thursday, 1/22/2009
January 19th, 2009 by harrison
We are moving! We have outgrown our current data center, so we are moving our servers to a new location on Thursday, 1/22/2009. Spokeo.com will be offline for several hours while we move, so please bear with us while we find a better home for Spokeo.
Spokeo is expected to go back up at the end of the day, and we will keep updating our progress on this blog.
UPDATE: As everyone can see, the site is back up now.
January 23rd, 2009 at 3:10 am
The site is back up at 4:30am PST on Friday, 1/23/2009.
January 23rd, 2009 at 3:16 pm
Ever since the update whenever I try to search anyone it says I have to pay again. I already paid for a year membership!
January 24th, 2009 at 3:41 am
Today is Saturday January 24, 2009.
If the move of SPOKEO was on Thursday January 22, 2009 why is the sight not working as of today?
The site was to be down only a few hours so where did the site go to?
Jimmy
January 26th, 2009 at 10:36 am
uh guys? the site has been up and down all weekend, and now it appears to be down again. whenever I attempt to add more contacts it seems to go down. maybe it’s my fault?
also: you really need to respond to questions sent to you via your contacts page, as noted here:
http://blogs.computerworld.com/social_media_stalking
“social media search: a stalker’s paradise?”
dt
January 26th, 2009 at 10:37 am
I still cannot use the account that I paid for and I have written customer service but not had any reply. I wrote them last week, when can I expect a reply?
January 27th, 2009 at 3:32 pm
spokeo.comspokeo.comHi guys, for quicker replies, please email our customer service by clicking on this link after you are logged in: http://www.spokeo.com/public/feedback. We do not check our blog comments everyday, but we do check our customer emails everyday. As a result, sending us a direct feedback through http://www.spokeo.com/public/feedback will get a much faster response. Thanks.
Jon, after investigating the issues in regards to your account, we’ve found that your payment was never successfully processed (it never went through). If you’ve got more questions in regards to your account, please email us at feedback[ at ]spokeo.com.
January 27th, 2009 at 4:01 pm
The contact form on this blog was broken after we moved our servers to a new data center, and we have now fixed the bug and retrieved everyone’s feedback. Sorry about any possible inconvenience, and we will reply back to everyone’s feedback one-by-one. Thanks.