Spokeo Premium
- Why should I upgrade to Spokeo Premium?
- How does Spokeo Business differ from Spokeo Premium?
- How much does Spokeo Premium cost?
- How do I cancel my recurring subscription?
- Can I get a full refund after I cancel my subscription?
- How do I upgrade or change my subscription plan?
- Why can’t I access my premium account even after I’ve paid?
- How secured is my credit card information?
1. Why should I upgrade to Spokeo Premium?
Spokeo People Search is a real-time, email-based people search engine that many recruiters, lawyers, law enforcement officers, and the general public use to find out what others are doing across the Web. Spokeo searches across over 40 Web services, including but not limited to social networks, photo albums, video sites, music playlists, and more. A lot of these data are very obscure and hard-to-get. Upgrading to Spokeo Premium will give you full access to all these data and extra features to better assist your people research.
2. How does Spokeo Business differ from Spokeo Premium?
Spokeo Premium is designed to have a broad appeal for the general consumers. General consumers use Spokeo to help them reconnect with old friends and acquaintances. They don’t have to search for a lot of people on a daily basis, so Spokeo Premium offers a lighter and faster search on the popular networks. On the other hand, people research is a part of work routine for professionals like recruiters, marketers, lawyers, and law enforcement officers. Spokeo Business appeals to these professionals by bundling a higher search volume together with the most powerful search capability. All the popular, niche, and proprietary online databases are covered by Spokeo Business search.
3. How much does Spokeo Premium cost?
Spokeo Premium is offered in three subscription plans: 3-Month, 6-Month, and 1-Year. The price starts at $14.85 for the 3-Month subscription, or an equivalent of $2.95 per month. Spokeo Business is also offered in three subscription plans: 1-Month, 6-Month, and 1-Year, starting at $15 per month for the 1-Month subscription.
4. How do I cancel my recurring subscription?
All subscriptions will be automatically renewed to the same term until you cancel. You can cancel your subscription under your Account Settings at any time without any question asked. Once canceled, you will still enjoy all premium benefits until the end of your then-current subscription term, and your subscription will not be renewed after that term expires.
5. Can I get a full refund after I cancel my subscription?
All sales are final. Since Spokeo is an information service not a returnable physical good, we cannot refund processed payment prior to the subscription cancellation. That said, if you can prove that Spokeo didn’t deliver the service, please contact us right away. Our Customer Service will investigate the claims and resolve the dispute within 3 business days.
6. How do I upgrade or change my subscription plan?
Currently, there is no way to upgrade or change your subscription plan directly through our website. We are working hard to integrate all our various plans into one technology platform. In the meantime, please contact us if you wish to upgrade or change your existing subscription plan.
7. Why can’t I access my premium account even after I’ve paid?
Please first check for all the email accounts you have registered with Spokeo. Many users signed up for multiple Spokeo accounts with different email addresses, and then they forgot which email they used for their premium accounts. If you couldn’t remember which email you used, please contact us will your full name information included. Our Customer Service will help you re-access your premium account right away.
8. How secured is my credit card information?
Your credit card information is safe with us. We actually do not process or store any of your credit card or payment information. Instead, we pay an industry-leading payment processor to handle all our financial transactions to ensure the highest data security standards. Moreover, all of our payment information is transmitted securely using 128-bit high-level SSL (Secure Socket Layer) encryption, so you got nothing to worry about.
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