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pop up screen came up on computer...number listed with connection to Microsoft...when number called lead us to believe they could fix the virus that we thought we had. Took over 1 30mins ...made the us believe it was all igit ...asked for check number...charged 168.95...put icons on computer making us still think it was igit...then virus popped up again 3 more times.....did not charge anything...looked like they were fixing it. So sad that people like this would call over and over again harassing an elderly lady then finally get into a computer and fool us. Her computer was her friend during the day, now she don't trust no one.