How do you react when your phone rings? If most of your incoming calls are from friends or family, it\u2019s usually a good thing (depending on the current state of your relationships, of course). It\u2019s different when your caller ID shows an anonymous call, whether the display reads \u201cRestricted,\u201d \u201cPrivate Number\u201d or \u201cUnknown Caller.\u201d <\/p>\n\n\n\n
Those can be scams, collection calls or simply surveys and marketing calls that you\u2019d rather not take. The problem, of course, is that you don\u2019t know for sure until you answer. <\/p>\n\n\n\n
Ordinarily, when you receive an incoming call, caller ID information comes along with it to identify the caller. Unfortunately, with the rise of computer-based dialing, it becomes trivially easy for scammers to fake or \u201cspoof\u201d<\/a> the caller ID system. Instead of the caller\u2019s real phone number, it shows you a number of the scammer\u2019s choice \u2014 or perhaps even a legitimate government number. <\/p>\n\n\n\n Restricted calls don\u2019t go to even that degree of trouble. They simply suppress or block the caller ID information, so you don\u2019t know who the call is coming from. <\/p>\n\n\n\n The recently enacted Pallone-Thune TRACED Act<\/a>, the so-called \u201cRobocall Bill,\u201d increased penalties for scammers and made it easier to prosecute them. It also (slightly) restricted the number and type of callers who can legitimately use caller ID masking. That still leaves many legitimate and less-legitimate enterprises using the technology.<\/p>\n\n\n\n A call isn\u2019t necessarily from a scammer just because the caller ID information is blocked. The TRACED Act left exemptions in place for various businesses, most notably the collections industry. That\u2019s partly due to the industry\u2019s relentless lobbying, to be sure, but not entirely. <\/p>\n\n\n\n The modern economy revolves heavily around credit and credit worthiness, and not only for obvious things like mortgages and credit cards. Everyone from cellular carriers and cable companies to landlords and mom-and-pop retailers will face bad debts occasionally, and a credit-driven economy can\u2019t work without effective collection tools. You may not want to talk to them, but their calls are valid.<\/p>\n\n\n\n There are also perfectly legitimate reasons \u2014 and ways \u2014 for individual consumers, like yourself, to block your caller ID <\/a>information for a specific call. When trying to reconnect<\/a> after an argument between family members, for example, it\u2019s a way to buy time for a quick \u201cit\u2019s me, don\u2019t hang up!\u201d It\u2019s also a way to contact someone regarding an online classified without giving away your real phone number. <\/p>\n\n\n\n There are several ways you can attempt to see the phone number of a call you\u2019ve received, on a mobile or landline phone. Some are provided directly by your telephone service provider, while others require you to do a bit more digging. Once you have the number, you can use a service like Spokeo\u2019s reverse number lookup<\/a> to try and identify the caller.<\/p>\n\n\n\n One of the simplest options is to use the \u201creturn call\u201d option on your phone, usually *69 on a landline or #69 on a mobile phone. This will return the last incoming call you received. Depending on the carrier, an automated voice may read the number to you first, or the call may simply dial. Write down the number if you can. One important \u201cgotcha\u201d to keep in mind: Some robocalls are made for the express purpose of checking that your number is in use, so this might cause a flood of new calls. <\/p>\n\n\n\n Your provider may offer a call-tracing service, either free or for a modest fee. You\u2019ll be able to trace illegal or threatening calls by punching in a simple code, usually *57 on a landline or #57 on a mobile phone.<\/p>\n\n\n\n Your carrier maintains a log of your incoming and outgoing calls. Those should be viewable on the carrier\u2019s website once you\u2019ve set up your account and logged in. Often, the originating number will not be masked in your call log. <\/p>\n\n\n\n If those options fail, you can try a third-party app to pull back the curtain and show you who\u2019s calling. Depending on which OS you use, a quick search along the lines of \u201cbest call blocker Android\u201d or \u201cbest call blocker iPhone\u201d will give you plenty of options to research on the App Store or Play Store. Most will show callers\u2019 identities in real time and identify known scammers. Once you\u2019ve identified the callers behind the restricted calls you receive, you can make an informed choice about whether to block them. If you use a landline phone, your service provider probably offers call-blocking services<\/a>, which may be free or carry a small fee. <\/p>\n\n\n\n Many of the apps used to intercept and unmask calls provide the option of blocking calls, as well. You can also block calls directly from your phone<\/a>. On iPhones running iOS 7 or later, simply open the Phone app, select Recents, click the blue information circle on the caller you\u2019d like to block, then scroll down to Block this Caller. You can also open up Settings, then Phone, and then Blocked Contacts to view the numbers you are already blocking.<\/p>\n\n\n\n In stock Android, you can also choose Phone and then Recents to block a number. Many manufacturers of Android phones add features of their own, including call blocking, so check your user\u2019s manual or search \u201cblock calls on [your phone]\u201d to find your best option. <\/p>\n\n\n\n The Pallone-Thune TRACED Act will eventually limit the flood of robocalls you receive, and it puts some limits on the legal use of call masking. However, it\u2019s only a partial measure. Restricted calls won\u2019t go away entirely, or at best it\u2019ll take on a new form. <\/p>\n\n\n\n In the interim, the combination of call-unmasking features and Spokeo\u2019s reverse phone lookup<\/a> can give you much more control over which calls you accept, and why.<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" How do you react when your phone rings? If most of your incoming calls are from friends or family, it\u2019s usually a good thing (depending on the current state of…<\/p>\n","protected":false},"author":112,"featured_media":23529,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[612],"tags":[],"class_list":["post-23182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides"],"yoast_head":"\nAre Restricted Calls Always from Scammers? <\/h2>\n\n\n\n
How to See Blocked Numbers<\/h2>\n\n\n\n
Use *69 or Its Equivalent<\/h3>\n\n\n\n
Use Call Tracing, Where Available<\/h3>\n\n\n\n
Check Your Call Logs<\/h3>\n\n\n\n
Use an App<\/h3>\n\n\n\n
Just be sure to read the apps\u2019 privacy statements carefully. In the past, some haven\u2019t been especially up-front about their capture of user data<\/a>. <\/p>\n\n\n\nBlocking Masked Calls<\/h3>\n\n\n\n
The Bottom Line<\/h2>\n\n\n\n
References: <\/h3>\n\n\n\n