{"id":29005,"date":"2026-01-27T16:33:02","date_gmt":"2026-01-28T00:33:02","guid":{"rendered":"https:\/\/www.spokeo.com\/compass\/?p=29005"},"modified":"2026-01-20T16:34:10","modified_gmt":"2026-01-21T00:34:10","slug":"amazon-scam-text-messages","status":"publish","type":"post","link":"https:\/\/www.spokeo.com\/compass\/amazon-scam-text-messages\/","title":{"rendered":"How to Spot an Amazon Text Scam and Other Common Amazon Scams"},"content":{"rendered":"\n<p>If you\u2019re reading this, there\u2019s a good chance you\u2019re one of the over <a href=\"https:\/\/www.contimod.com\/amazon-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">310 million<\/a> people in the world who use Amazon \u2014 after all, who doesn\u2019t love getting exactly what they need delivered to their doorstep in a day or two? While Amazon can be amazingly convenient, its popularity also makes it a good source of bait for scammers.\u00a0<\/p>\n\n\n\n<p>Here\u2019s what to know so you can stay safe from Amazon scams.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Amazon Scams<\/h2>\n\n\n\n<p>There are probably a thousand different variations of <a href=\"https:\/\/www.spokeo.com\/compass\/report-amazon-phishing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon scams<\/a>, but when you boil it down, they\u2019re almost all based on texts, emails, or phone calls. In order to be protected from any scam, here\u2019s what to know and look out for.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Amazon Text Scams<\/h3>\n\n\n\n<p>Whether you have an Amazon account or not, you\u2019ve probably received a text claiming to be from Amazon about your account, an order, or even a surprise giveaway you\u2019ve won. Exciting! Or rather, it would be if it weren\u2019t a scam.&nbsp;<\/p>\n\n\n\n<p>Amazon does send out official texts on occasion, but there are a few ways to spot fake texts from the real thing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Odd spelling or formatting: <\/strong>Scam texts are often full of spelling errors and weird formatting, like random spaces or foreign characters. This happens for a mix of reasons, primarily that A. many scammers are not native English speakers, and B. they will purposely use odd formatting to try to get their texts past automated spam filters.<\/li>\n\n\n\n<li><strong>Seemingly random links: <\/strong>Another dead giveaway in Amazon text scams is that the links included usually won\u2019t even look like a link to Amazon. Instead, it will often be some random jumble of numbers and letters, like \u201ca1bC.co\/DeF234ghi.\u201d If you know anything about scams, you\u2019ll know this is <a href=\"https:\/\/www.spokeo.com\/compass\/everything-to-know-about-phishing\/\" target=\"_blank\" rel=\"noreferrer noopener\">just another phishing attempt<\/a>, and as always, you never click a link you aren\u2019t certain about. Note: More sophisticated scammers can hide this better, so it\u2019s best to just avoid links sent via text in general.<\/li>\n\n\n\n<li><strong>Unknown or foreign numbers: <\/strong>Another easy way to tell if a text is a scam is if the <a href=\"https:\/\/www.spokeo.com\/compass\/understanding-the-differences-in-incoming-phone-calls\/\" target=\"_blank\" rel=\"noreferrer noopener\">number is one you don\u2019t recognize<\/a>, from a different country code, or shows up as a random email. For the most part, any texts actually coming from Amazon will be a shortcode, with the most common being \u201c25392\u201d or \u201c262966.\u201d<\/li>\n<\/ul>\n\n\n\n<p>Remember, no matter how urgent a text seems, clicking a link or responding to the message is never going to be the play. Instead, if you\u2019re unsure, navigate to your Amazon account through your regular browser, and contact them via their direct contact information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Amazon Email Scams<\/h3>\n\n\n\n<p>Although scammers are increasingly sending text messages these days, they still churn out scam emails that occasionally manage to slip through spam filters. Whether it\u2019s Amazon, <a href=\"https:\/\/www.spokeo.com\/compass\/fake-walmart-email-scam\/\" target=\"_blank\" rel=\"noreferrer noopener\">Walmart<\/a>, or any other popular company, these emails almost always tend to claim that there\u2019s a problem with your account, credit card, or recent order, and of course include a phishing link that either tricks you into logging into a spoofed Amazon site and unknowingly giving up your login information, or potentially even downloading malware.<\/p>\n\n\n\n<p>The tips for spotting a scam email are pretty much the same as fake texts, but with a few additional red flags:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The email address isn\u2019t actually from Amazon: <\/strong>If you get an email from Amazon, the first thing you should do is look at the actual email address of the sender. With scam emails, you\u2019ll notice that the sender often doesn\u2019t have an email that looks like \u201cjanedoe@amazon.com\u201d but instead will be something similar, like \u201cjohndoe@amzon.ca.\u201d If you\u2019re not paying attention, it might work, but if you know to look for it, it can be a quick and easy way to spot the email as a scam.<\/li>\n\n\n\n<li><strong>No personalization: <\/strong>Because scamming is a numbers game, scammers don\u2019t always put full effort into making the scams super realistic. For instance, actual Amazon support emails will address you with your name (either by \u201cfirst name\u201d or \u201cMr.\/Ms.\/Mrs. last name\u201d). If it just says \u201cSir\/Madam,\u201d it\u2019s probably a scam.<\/li>\n<\/ul>\n\n\n\n<p>While certain scammers can go through the effort of making their emails look more realistic, 99% of the time, looking for these signs, plus the signs from the text scams, will keep you from falling victim.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=1024%2C683&#038;ssl=1\" alt=\"phone with amazon app\" class=\"wp-image-29006\" srcset=\"https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=1170%2C780&amp;ssl=1 1170w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=585%2C390&amp;ssl=1 585w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=263%2C175&amp;ssl=1 263w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?resize=1320%2C880&amp;ssl=1 1320w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/james-yarema-rZLIRuBW6Ac-unsplash.jpg?w=1920&amp;ssl=1 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Amazon Phone Call Scams<\/h3>\n\n\n\n<p>According to a <a href=\"https:\/\/trustworthyshopping.aboutamazon.com\/amazon-scam-trends\" target=\"_blank\" rel=\"noreferrer noopener\">report Amazon conducted<\/a> on the scam trends, phone-based scams have taken over email scams, with a 71% increase in early 2025. Call-based scams aren\u2019t new, but with the increasing effectiveness of automated spam filters for text and email, calls appear to be back on the featured scam menu.<\/p>\n\n\n\n<p>Here are some ways to identify scam calls from Amazon directly:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Don\u2019t verify personal information:<\/strong> Amazon will never ask you to verify personal information over the phone, so if a call comes through asking for private information, hang up.<\/li>\n\n\n\n<li><strong>Don\u2019t give payment information:<\/strong> Again, Amazon won\u2019t ask you to provide payment information for products or services on the phone. So if a supposed support agent asks for a credit card, gift card, or other financial information, you\u2019re being scammed.<\/li>\n\n\n\n<li><strong>Don\u2019t fall for urgency:<\/strong> A scammer trick as old as time, a sense of false urgency can cause people to panic and ignore the signs of a scam. If you get a call from someone claiming to be from Amazon about an urgent issue like a compromised account, failed billing information, or some other problem, stay calm and don\u2019t give any information. If you\u2019re really worried, hang up and call a verified Amazon support number.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Other Amazon Scams and Amazon Text Scam Examples<\/h2>\n\n\n\n<p>If you know the general structure of text, email, and phone scams, you should be protected from most scams, whether they\u2019re old, current, or yet to exist. That should keep you covered most of the time, but there are still a couple of other tricky ways scammers are finding victims.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Amazon Text Scam Examples<\/h3>\n\n\n\n<p>By now, you get the idea of what to look for when it comes to scams, but just to cover all our bases, let\u2019s take a look at some of the most common Amazon text scams currently floating around.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Charge confirmation:<\/strong> Currently, one of the most common scam texts reads something like the following: \u201cYour card will be charged $xxx.xx for your last order #123456. Contact customer support immediately on [link, phone number, or email] if this charge was not initiated by you.\u201d<\/li>\n\n\n\n<li><strong>Item confirmation: <\/strong>A similar alternative to the above charge confirmation is the charge confirmation with details about a specific item. This version generally reads: \u201cYour card has been charged $xxx.xx USD for \u2018[an expensive item like a TV]\u2019 at Amazon on [date]. To cancel or get a refund, call us [phone number].\u201d<\/li>\n\n\n\n<li><strong>Temporary account hold: <\/strong>Another common example includes texts about account holds that follow this general format: \u201cWe have temporarily placed your account on hold. To restore your account, follow the instructions below [link]. Please complete the recovery within X days, otherwise your Amazon account will be permanently locked.\u201d<\/li>\n\n\n\n<li><strong>Problem with your account: <\/strong>The next common example is a claim that there is a problem with your account information. Those texts look something like the following: \u201cFrom: Amazon Customer Service. Message ID: 123456. Msg: We have detected a problem with your account information. Please verify your information is correct. Follow these simple steps to recover your account [link].\u201d<\/li>\n<\/ul>\n\n\n\n<p>So, if you have a text claiming to be from Amazon that reads like any of the above, rest assured it\u2019s a scam, and you\u2019re safe to delete the message and block the number.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fake Amazon Customer Support on Social Media<\/h3>\n\n\n\n<p>One of the latest scams that doesn\u2019t involve classic channels of communication is via social media. These days, it\u2019s not uncommon for people to turn to social media to complain or seek help from a company. Makes sense, except scammers realized that they can sift through all of the complaints and reply, pretending to be customer support. In this case, many people assume it\u2019s actually Amazon\u2019s social media support reaching out to help, leading them to give up private information.<\/p>\n\n\n\n<p>Before interacting with a support account on socials, do some digging to ensure they\u2019re actually who they claim to be, including verification and links to the official Amazon account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?resize=1024%2C682&#038;ssl=1\" alt=\"woman drinking matcha while receiving suspicious amazon text message on phone\" class=\"wp-image-29007\" srcset=\"https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?resize=1024%2C682&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?resize=1170%2C780&amp;ssl=1 1170w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?resize=585%2C390&amp;ssl=1 585w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?resize=263%2C175&amp;ssl=1 263w, https:\/\/i0.wp.com\/www.spokeo.com\/compass\/image\/pexels-thirdman-6958499.jpg?w=1280&amp;ssl=1 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Amazon Scam FAQ\u00a0<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Does Amazon Send Text Messages?&nbsp;<\/h3>\n\n\n\n<p>Yes, on occasion, Amazon does send text messages about updates on your orders, payments, deliveries, or account status.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is a Real Amazon Text Phone Number?<\/h3>\n\n\n\n<p>If you get a text from Amazon, it will almost always be a short code number. For Amazon, these are most commonly \u201c25392\u201d or \u201c262966.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What Does a Fake Email from Amazon Look Like?<\/h3>\n\n\n\n<p>Outside of poor grammar and requests for payment information (both of which are clear signs of a scam email), fake Amazon emails will be from senders that don\u2019t have xxx@amazon.com email addresses, and instead will be some close variation, like xxx@amzon, xxx@amazn, etc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Would Amazon Ever Call Me?<\/h3>\n\n\n\n<p>On rare occasions, you might receive a call from Amazon. It\u2019s important to know that Amazon will never ask for your credit or debit card details, or any other confidential information over the phone. If you\u2019re suspicious, hang up and call the verified contact information found directly through Amazon.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Leave the Deliveries to Amazon and the Unknown Contacts to Spokeo<\/h2>\n\n\n\n<p>Rather than delivering your private information to scammers, keep everything you learned in mind and leave the deliveries to Amazon. And if you\u2019re still getting texts, calls, emails, or even DMs on social media from numbers\/accounts you don\u2019t recognize, leave that to <a href=\"https:\/\/www.spokeo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Spokeo<\/a> by running a detailed people search that can give you the information you need to uncover who\u2019s on the other side of those calls or messages.\u00a0\u00a0<\/p>\n\n\n\n<p><em>Cyrus Grant is a writer from Southern California with a background in law and dispute resolution. When he isn\u2019t writing, he can be found deep-diving into the latest technology trends or simply spending time at the beach.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does Amazon send text messages? If you\u2019ve gotten a text from the retail giant, it might be a scam. Here\u2019s how to spot a fake Amazon text. <\/p>\n","protected":false},"author":152,"featured_media":29009,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[614],"tags":[],"class_list":["post-29005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-safety"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Don\u2019t Get Tricked! How to Spot an Amazon Text Scam | Spokeo<\/title>\n<meta name=\"description\" content=\"Does Amazon send text messages? If you\u2019ve gotten a text from the retail giant, it might be a scam. 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