{"id":9374,"date":"2013-01-24T14:40:40","date_gmt":"2013-01-24T22:40:40","guid":{"rendered":"https:\/\/www.spokeo.com\/compass\/?p=9374"},"modified":"2022-09-02T09:44:56","modified_gmt":"2022-09-02T17:44:56","slug":"spokeo-search-answers-clearing-your-cache","status":"publish","type":"post","link":"https:\/\/www.spokeo.com\/compass\/spokeo-search-answers-clearing-your-cache\/","title":{"rendered":"Spokeo Search Answers – Clearing Your Cache"},"content":{"rendered":"

Have you ever wondered how to make the most of your Spokeo searches? From tips and tricks that might help you locate the listing you\u2019re searching for, to basic technical support, “Spokeo Search Answers” is the series for you. Customer service rep and Spokeo guru, Johnny Z., brings you one Spokeo tip at a time.  Feel free to explore the series, and contact us here<\/a> so that we can help you make the best of your searching experience. <\/em><\/strong><\/strong><\/p>\n

It\u2019s a new year and a time for clearing out the old and making way for a fresh start. Conducting searches on Spokeo is no different. There’s no better way to start fresh than CLEARING YOUR CACHE.  By choosing to do this, your browser gets a fresh new start.  This also kick-starts the site (and any other site you frequent) if you experience difficulties with the site returning you to the log-in page after you’ve logged in, or missing buttons or fields that should appear (ie: the log-in button is missing; the zipcode field is missing).<\/span><\/p>\n

What is the Cache? (pronounced \u201ccash\u201d)<\/span><\/p>\n

In simple terms, a cache is a way for a particular site to \u201cremember\u201d major elements of a web page, like images, html or other items.  A website will \u201cstore\u201d these features, so that if you frequent a site, you can pull up the features more quickly.  The best way to think of it is a \u201cshort-term\u201d memory for the sites you visit often.<\/p>\n

Why Clear it?<\/span><\/p>\n

Occasionally, a Website might be unresponsive and not working properly.  For example, let\u2019s say you try to log-in to Spokeo, but after you enter your username and password, you are brought back to the same log-in screen. Other times, you may see that a button or the box to enter a zipcode is missing. Before you pull your hair out, know that this is usually because the cache has archived the information incorrectly, and by clearing it, you will \u201crefresh\u201d the web page and save your pretty new hair do.<\/p>\n

How Do I Do it?<\/span><\/p>\n

In order to clear the cache, you first need to figure out which browser you use. Here, we\u2019ll discuss using Google Chrome or Mozilla Firefox as those are the browsers that are currently most compatible with Spokeo. If you are using Internet Explorer, we suggest switching to one of those two, in order to have the best experience on our site.<\/p>\n

Google Chrome:<\/span><\/p>\n

1.) Make sure to select the three hash marks on the upper right corner of any Chrome page.<\/p>\n

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2.) Scroll down to “Settings”.  The drop down menu will open another menu. Scroll all the way to the bottom and click the “Advanced” option.<\/p>\n

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\n<\/strong><\/strong>3.) Click \u201cClear Browsing Data\u201d which will open a pop-up window in the middle of the screen.  Select the following:
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