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    We Surveyed the Debt Collection Industry: Here’s What’s On Your Mind

    Turning a Synthetic Identity Into a Real Suspect: Better Tools Required

    4 Powerful Tips to Improve Mule Account Detection 

    Turning a Synthetic Identity Into a Real Suspect: Better Tools Required

    Spokeo for BusinessOctober 16, 2025011 views

    Is there a tougher task than catching someone who doesn’t exist? Learn how synthetic identity fraud works and how to investigate it successfully.

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    4 Powerful Tips to Improve Mule Account Detection 

    Spokeo for BusinessOctober 9, 2025010 views

    Criminals have an ongoing need to launder money. Learn how to leverage open-source intelligence for better money mule detection with these tips.

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    Unraveling Scams and Other Online Fraud with Social Media Intelligence

    Spokeo for BusinessOctober 2, 2025010 views

    Scammers are on social media, so police should be too. Learn how to unravel romance scams, investment scams and more with social media data.

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    Consumers Have Changed. New Skip Tracing Tools Can Help You Keep Up

    Spokeo for BusinessSeptember 26, 2025048 views

    Legacy data providers aren’t always up to the task in the modern collections landscape. Learn how better skip tracing software can close the gaps in their offerings.

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    Social Media Evidence in Criminal Cases: How to Identify Suspects from Online Posts

    Spokeo for BusinessSeptember 12, 2025062 views

    You have pictures and video, so now what? Learn how to use social media evidence in criminal cases to ID suspects and make it stand up in court.

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    7 Ways to Evaluate Your Data Vendors (Because You Should Be!)

    Spokeo for BusinessSeptember 12, 2025061 views

    Unhappy with your current data collection tools? You’re not alone! Read the results of our industry survey to see why, and what can be done about it.

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    Old Debt, New Channels: Reworking Your Collection Letter Template for New Communication Methods

    Spokeo for BusinessSeptember 3, 20250524 views

    Want to engage with debtors via text message or DM? Here’s what to know about adapting your collection letter template.

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    Remaking Agency Culture: 10 Tips to Address the Pressing Issue of Burnout

    Spokeo for BusinessSeptember 3, 20250786 views

    Staff burnout and turnover are a significant drag on productivity in the collections industry. Learn how these 10 suggestions can improve agency culture and morale.

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    Mapping Drug Trafficking: How OD Victims’ Social Media Can Lead to Dealers

    Spokeo for BusinessAugust 29, 2025036 views

    Every overdose is a tragedy, but an investigative opportunity. Learn how to leverage victims’ social media to uncover drug trafficking rings.

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    10 Tips to Modernize Your Debt Collection Process

    Spokeo for BusinessAugust 28, 2025044 views

    Large improvements can come from small changes. Learn how these 10 tweaks can make your agents more effective and help modernize debt collection.

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