Old Debt, New Channels: Reworking Your Collection Letter Template for New Communication Methods
Want to engage with debtors via text message or DM? Here’s what to know about adapting your collection letter template.
Want to engage with debtors via text message or DM? Here’s what to know about adapting your collection letter template.
Staff burnout and turnover are a significant drag on productivity in the collections industry. Learn how these 10 suggestions can improve agency culture and morale.
Every overdose is a tragedy, but an investigative opportunity. Learn how to leverage victims’ social media to uncover drug trafficking rings.
Large improvements can come from small changes. Learn how these 10 tweaks can make your agents more effective and help modernize debt collection.
Wondering if a crime is a one-off or part of a pattern? Learn how social media intelligence can help you find additional victims of online offenders.
The use of social media evidence in criminal cases is increasingly common. Learn how to incorporate SOCMINT tools into property crime investigations.
Successful debt collection techniques grow from consumer behavior, which changes. Learn why these 10 strategies can help you keep up.
Social media holds tremendous potential for investigations but poses major operational challenges. Learn how smaller law enforcement departments can master them.
AI is a hot topic right now. Learn about the benefits of conversational AI for debt collection, and how you can start using it right now.
A tool is just a tool; how it’s used is what makes it effective. Learn key ways to incorporate AI in law enforcement, and how it may come to shape policing.