IF YOU DO NOT AGREE TO THIS POLICY DO NOT USE SPOKEO.COM
1. Information Available Through Spokeo.com People Search
a) Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, business websites, and other public sources (“Public Information”). This Public Information may be made available to users through the Spokeo.com people search. Spokeo does not verify and cannot guarantee the accuracy of this Public Information.
b) Personal Information, such as information that You provide to Spokeo.com or information about Your use of Spokeo.com is not part of the Public Information available to users through the Spokeo.com people search.
c) To request that Public Information about You be removed from public listings on Spokeo.com, please use our Remove A Public Listing tool at https://www.spokeo.com/optout. This page also contains information about sending written requests for removal of public listings. This process is only intended to remove listings available to the general public on Spokeo.com and cannot remove the information from the third-party public sources, such as phone books. You acknowledge that Public Information about You may still be available to logged-in users of Spokeo.com.
2. Personal Information Spokeo Collects
b) Spokeo collects information that You provide in creating an account at Spokeo.com. This may include information such as Your name, email address, or phone number and payment data.
c) Spokeo retains Your search history on our site. Spokeo may use Your search history to provide You updates or notifications on the subjects of Your searches, to suggest other search subjects that may be of interest to You, to improve our products and services, and to otherwise enhance Your experience in using our site. Spokeo does not share Your search history with any third party, except as set forth in Section 3 below.
d) Certain features of Spokeo.com permit You to enter personal information to access Your accounts with third-party websites. In some instances, this information is not stored by Spokeo. For example, You may choose to provide Your email account login credentials to import Your address book contacts into Spokeo.com. Your email account login credentials will only be used for the one-time address book import and will not be stored. However, Spokeo may use information imported or uploaded by You to Spokeo, including but not limited to Your address book contacts or other contact lists uploaded to Spokeo by You, to improve or enhance Spokeo’s products and services.
e) Other features of Spokeo.com must store Your third-party login credentials to function. For example, You may choose to provide Your third-party login credentials to syndicate private content from third-party social networks and websites. Under these circumstances, Your third-party login credentials will be stored only so long as You continue to enable private content syndication from these third-party social networks and websites. Should You terminate Your use of the syndication tool, this information will be deleted within a reasonable period of time following the termination. Your third-party login credentials are hashed and stored with the strictest security standards.
f) When You enable location-based features of Spokeo products, Spokeo may collect location data, such as GPS coordinates. Spokeo may also collect location data derived from Your IP address.
3. Use and Sharing of Personal Information
b) Spokeo may use Personal Information about Your use of Spokeo.com to improve our services. We may share IP addresses used to access Spokeo.com with designated third parties for the sole purpose of preventing and detecting fraud. Spokeo may also use services and technologies provided by other companies to assist Spokeo in understanding how You use Spokeo.com. As a result, information about how You use Spokeo.com may be available to these other companies to the extent that their technology collects such information for Spokeo’s use or for purposes of relevant delivering online or mobile advertising to You. Further information is available at: https://www.spokeo.com/third-party-privacy.
c) Spokeo reserves the right to disclose Personal Information to third parties, without notice to You, if required to do so by law, or if Spokeo has a good faith belief that disclosure is necessary to (1) comply with legal process served on us; (2) protect and defend our rights or property; (3) act in an emergency to protect someone’s safety.
d) Spokeo reserves the right to transfer Personal Information to any successor in interest to the Spokeo business.
e) Spokeo (either directly or via its third party partners) collects anonymized session and anonymized click-tracking data regardless of a computer's Do-Not-Track signal.
g) Spokeo may provide Your search query to third party data vendors in order to fulfill requests You make for certain kinds of reports.
4. Children’s Privacy
a) Spokeo.com is directed to people who are at least 18 years old, and Spokeo does not knowingly collect Personal Information from anyone under the age of 18. If You are aware that Spokeo has collected Personal Information from someone under the age of 18, please alert Spokeo at CustomerCare@spokeo.com and the information will be removed from our system as soon as is reasonably possible. This policy regarding collection of data from children exceeds the requirements of the Children’s Online Privacy Protection Act.
b) Spokeo does not knowingly aggregate or provide Public Information about people under the age of 18. Spokeo’s email search may return Public Information about children between the ages of 13 and 18 because this Public Information originates from third-party social networking sites and websites that permit children who are 13 years and older to create public profiles. To remove any Spokeo listing, including a listing that contains information about a person under the age of 18, please use our Remove A Listing tool at https://www.spokeo.com/optout.
5. Contacting Spokeo
6. Specific Clauses for EU Data Subjects
The following applies only if You are in the European Economic Area or Switzerland (collectively the “EU”):
a) Spokeo relies upon the following lawful grounds to collect and use Your Personal Information:
(i) It is necessary for the performance of a contract.
(ii) Spokeo’s or a third party’s legitimate interests, including but not limited to, identity verification and fraud prevention.
(iii) Your consent.
b) You may use Your account to access, correct, or change any Personal Information that You have provided to us or that is associated with Your account. You may also email CustomerCare@spokeo.com to request access to, transfer of, and rectification or erasure of Your Personal Information, or restriction of processing, or to object to processing. Specify the nature of Your request and the information that is subject to Your request. Spokeo may require You to submit additional information necessary to verify Your identity and status as an EU data subject. Spokeo will respond to Your request within 30 days.
c) If Spokeo is processing Your Personal Information based upon the lawful ground of Your consent, You have the right to withdraw Your consent for such processing at any time without affecting the lawfulness of the processing based on consent before it is withdrawn. To withdraw consent, email CustomerCare@spokeo.com.
d) If You are an EU data subject and have inquiries about Your Personal Information, please contact Spokeo’s Data Protection Officer, Jason Matthes, at firstname.lastname@example.org.
Last Revised: May 29, 2018