Merry Christmas!

December 25th, 2008 by harrison

Want to wish everyone a Merry Christmas!  - Spokeo Team.

Paypal Payment Processor Issues

November 9th, 2008 by harrison

As you might have noticed, we use Paypal for our payment processor.  What does this mean?  It means that Paypal handles all our transactions and credit card processing.  When you enter your credit card to buy a Spokeo premium account, we pass all that info right to Paypal, and then Paypal takes care of the rest.  Paypal (an Ebay company) is a reputable brand known for their data security, so we chose Paypal for that extra peace of mind.

Paypal has been experiencing a big problem since Thursday (11/6), and they are not processing payments correctly for all their merchants (yup, this is a big problem affecting a lot of people).  Since we don’t store any of our customers’ financial info, there’s nothing we can do at the moment other than to wait for Paypal’s resolution.  We have been talking to Paypal since Friday morning to resolve this issue, but Paypal has yet to come up a solution. 

We are giving all affected customers complimentary premium accounts right now, so most of you should not notice any problem or service hiccup.  That said, if you notice anything wrong, please let us know right away, and we will resolve all issues as soon as Paypal fixes their problems.  Thank you for your patience and understanding.

Ad Model vs. Premium Model

October 6th, 2008 by harrison

As most of you would agree, the Web 2.0 era is long over.  Web 2.0 was categorized by ad-based business models.  Everything has to be free, and advertisers would somehow pay the bills.  We entrepreneurs chased after user counts, and the ad dollars were assumed to flow in.

We started Spokeo with the standard "Google AdSense" ad model.  We thought that if we’ve built something cool that people like, we would earn enough to cover our operations and someone would buy us out.  This sounds naive, but that’s what we were dreaming, and I bet that’s what every TechCrunch reader was thinking back in 2006.

The pursuit of user counts works fine if the ad CPM (cost per thousand impressions) stays at the 2005 level.  Back then, advertisers hadn’t figured out that user-generated content converts poorly into sales, so these advertisers paid more for the benefits of the doubt.  Take Google as an example.  Google paid MySpace $900 million dollars in 2006 to take care of MySpace’s ad inventory, and all Google got in return is the lesson that user-generated content doesn’t monetize.  Advertisers aren’t dumb, and they won’t pay for ads that don’t work forever.  CPM for user-generated content took a nose dive around 2007, and all Web 2.0 sites with ad-driven business models were affected.

Spokeo cannot escape this fallout.  We ran ads for 3 months in the beginning of 2008, and we quickly realized that even if we grow the traffic by 100 times, we still couldn’t cover our basic costs.  Facing the hard reality, we made one of the biggest business decisions by turning Spokeo into a premium service.  It’s a last-ditched effort to save our business, and we didn’t know what to expect.  Fortunately, there were many people who like Spokeo to pay a little to support us, and now we should be able to weather through this economic downturn. 

Here we would like to thank all of our users for supporting us, and we would continue to introduce new and innovative products in the near future.  We got something huge scheduled for January 2009 (big projects always take time), so stay tuned!

Spokeo is down due to data center’s power outage

September 23rd, 2008 by harrison

Spokeo has been down since 4am PST this morning due to the power outage at our data center.  This power outage has affected many sites, and our data center provider is fixing this problem right now.  Spokeo should be back online this morning. 

Update: The power at our data center is back up after 6 hours of outage, so Spokeo is up and running now.

Recent unplanned downtime

August 31st, 2008 by eric

If you’ve been trying to check Spokeo People Search or our blog recently, you may have been told that it was down.  Unfortunately, this weekend, our ISP has been having a lot of technical issues which directly affected us.  We’re sorry for this recent extended downtime and will be working with our ISP to ensure that this does not happen again. 

Since then, we have moved our blog to another ISP to prevent this from happening again.  Thanks for your understanding and have a great Labor Day!

People search is “the new black”

August 11th, 2008 by raphael

Remember when you first googled yourself? You didn’t know want to expect, but you’ll have to admit that it was pretty darn cool to see yourself as a result.  You were, in fact, someone who Goggle felt important enough to index and share to the world. But after you goggled yourself (and of course others) you came to realize that there wasn’t much to it. Googling yourself and others became boring. There was no excitement in finding out what you likely already knew about yourself and others: college attended, a photo here or there, company employment roster, formerly authored school report, etc.

Where was all the "good stuff?"

The "good stuff" was being mined by people search companies like Spokeo People Search. Today, companies like this allow users to simply import their email contacts and obtain deep, comprehensive results. Full of photos, videos, blogs, and shopping lists, Spokeo People Search gives you true insight into someone’s lifestyle without jeopardizing privacy norms.  Check it out on Spokeo.com.

In essence, search has changed. Googling yourself and others has evolved into a specialized people search.

The great Benjamin Disraeli once said "Change is inevitable. Change is constant."  Searching yourself and others will never quite be the same.

The best people search engine hands down

August 8th, 2008 by raphael

There are dozens of people search sites out there that will give you the basics. However, here’s one question to ponder: How many people search engines have the capability to search a person and reveal their innermost personal thoughts or photos, even those posted by a secret alias?

Not very many I’d imagine. In fact, just one.

This is why Spokeo people search is seeing greater and greater adoption.  Spokeo leverages your existing social network and email relationships to quickly and easily grab content across the web. Our simple email and social network import features allow you to start browsing immediately - no tedious setup required.

The average Spokeo user finds 87 profiles across 40 different social networks. Chances are you will find plenty of profiles scattered across the web. Spokeo people search helps you connect with your friends and colleagues by keeping you up to date with their latest activities.

Spokeo People Search is David to Goliath

August 7th, 2008 by raphael

As the need to find people becomes ever more common, people are associating Spokeo with People Search. A great example of this can be seen in a recent article published by the Wall Street Journal.

Simply stated by its author:

Spokeo.com is a search site operated by Spokeo Inc., a startup that lets users see what their friends are doing on other Web sites.

The best-selling financial newspaper in America mentions a few other people search technologies before wrapping up with:

Ruth Funabiki, a 57-year-old law librarian in Moscow, Idaho, recently discovered through Spokeo that a friend added something unusual to her wish list on Amazon.com: one of those disposable pads that protects mattresses from bedwetters. "There’s a voyeuristic aspect to it," she says. "I’m embarrassed. I shouldn’t be looking."

Spokeo is the only search engine to reveal this amount of detail. We are changing the nature of people search and turning it int o a much more personal experience. Previously, people search was only used by background checks companies and law enforcement. Now it is a tool for everyone.

Something better than Yahoo! People Search?

August 5th, 2008 by raphael

Yahoo! People Search may appear to be the best choice for searching people given its brand power, however finding information about people is more than just displaying an address and a phone number. When you’re searching for someone you want more than cold, impersonal data; you want personal photos, videos, and blogs.

Well, look no further! Spokeo people search investigates deeper than any other search engine to show you what people have posted on the Web.  With Spokeo, we’ll search that person down even if they’re using the username "hotgirl69."  So go ahead and search people to see what you can find. We guarantee that you’ll be shocked. ;)

Search people on Craigslist before you meet

August 5th, 2008 by raphael

I know everyone has heard of Craigslist since it is the place to find any bargain imaginable. If fact, to be quite honest, I purchased my current vehicle on the site some years back (Boy, did I get a sweet deal). But whatever your reason may be for surfing Craigslist, be it deals or dating, one thing is certain: you’ll have to meet the person face-to-face to finalize the transaction.

Well, if you’re like me, you’ll want to know a bit more about someone before meeting up at 9:45pm in a grocery store parking lot to buy a 32GB Ipod Touch. So why not learn something more through people search? Why not research this person online to make sure it’s someone you want to do business with?

Or for dating purposes, why not make sure this person has a clean MySpace page?

Well, with Spokeo people search it’s a done deal. Spokeo is designed to work with only an email address.

Remember, life is too valuable to meet up with complete strangers! So search people and be safe!